Legal
Terms and Conditions
Last updated: October 15, 2026
These terms apply to your use of the Dustless LLC website and requests for cleaning referral services. By using the website or arranging services, you agree to these terms. Any specific written service agreement or confirmed booking terms will control if they conflict with these general terms.
Our role
Dustless LLC is not the employer of the house cleaner referred to you. We refer highly vetted cleaners in the area to our customers. Referred cleaners are independent service providers. The confirmed service arrangement identifies the scope of work and any applicable responsibilities.
Quotes and bookings
A quote request does not confirm an appointment. Services are subject to availability and confirmation. Quotes depend on the information you provide, including property size, condition, and requested service. Any change in scope or price must be discussed and agreed upon before additional work proceeds.
Cleaning scope
The cleaning checklist describes tasks included in each service. Additional tasks must be agreed upon separately. Please disclose special surfaces, product restrictions, fragile items, and relevant property conditions before your appointment. Unsafe work, hazardous materials, and tasks outside the confirmed scope may be declined.
Access and customer responsibilities
You must be at least 18 and authorized to arrange service for the property. Provide accurate contact and property details, safe access, and any necessary entry instructions. Secure pets, valuables, confidential documents, and fragile belongings, and disclose hazards before service begins. Let us know promptly if access or property conditions change.
Payment, cancellation, and rescheduling
Pricing, payment arrangements, and any applicable cancellation terms will be communicated when your booking is confirmed. There are no long-term contracts, and you may cancel recurring service at any time. Rescheduling is free; please contact us as soon as possible if you need to change an appointment. Any other fee must be disclosed and agreed to in advance.
Satisfaction and service concerns
If a task within your confirmed cleaning scope was missed, contact us within 24 hours of the clean so we can arrange a return visit at no extra cost under our satisfaction guarantee. Report any damage or other concerns promptly, with relevant details, so they can be reviewed with the referred cleaner. This does not limit rights available under applicable law.
Website use and communications
Do not misuse the website, submit false requests, interfere with its operation, or attempt unauthorized access. Website content belongs to Dustless LLC or its licensors and may not be reproduced commercially without permission. Providing contact details allows us to respond to your request; promotional communications require any consent mandated by law and may be opted out of.
Third-party services and privacy
Our website may contain third-party forms, maps, and links. Their availability and content are controlled by their providers. Our Privacy Policy explains how we handle information submitted to us; third parties may have separate terms and policies.
Limits and applicable law
We make reasonable efforts to keep website information accurate, but availability and details may change. To the extent permitted by law, we are not responsible for indirect or consequential losses resulting from website use. Nothing in these terms excludes liability or consumer protections that cannot legally be excluded. These terms are governed by Oregon law, subject to any mandatory protections applicable to you.
Updates and questions
We may update these terms by posting a revised version with an updated date. Changes do not retroactively alter a confirmed service agreement. For questions about these terms or a booking, call (971) 458-4588 or use our website’s contact form.